Documentum:CTS: Low resolution images in viewer

Problem:

Print option for xCP Viewer results in lower pixel quality and produces a smaller document than the original content file

Resolution:

The OOTB profile pdf_processing_xcp.xml is used by CTS to create a jpeg_lres, XML Info and jpeg_story renditions on import operation which we need to modify in section related to jpeg_lres by changing 96 DPI to 300 DPI:

  • Checkout the “/System/Media Server/System Profiles/pdf_processing_xcp” profile
  • Do the changes listed below:

<InnerProfile path="/System/Media Server/System Profiles/storyboard_pdfstoryboard" waitOnCompletion="true" useTargetFormat="true"><InnerTokenMapping LocalProfileToken="jpeg_lres" InnerProfileToken="doc_token_targetFormat" Literal="true"/><InnerTokenMapping Literal="true" InnerProfileToken="add_rendition_properties" LocalProfileToken="false"/><InnerTokenMapping LocalProfileToken="1280" InnerProfileToken="doc_token_width" Literal="true"/><InnerTokenMapping LocalProfileToken="1280" InnerProfileToken="doc_token_height" Literal="true"/><InnerTokenMapping LocalProfileToken="300" InnerProfileToken="doc_token_dpi" Literal="true"/><InnerTokenMapping LocalProfileToken="-1" InnerProfileToken="doc_token_pageNumber" Literal="true"/><InnerTokenMapping LocalProfileToken="true" InnerProfileToken="enable_activepreview" Literal="true"/><InnerTokenMapping LocalProfileToken="true" InnerProfileToken="zip_output" Literal="true"/><InnerTokenMapping Literal="true" InnerProfileToken="doc_token_colorSpace" LocalProfileToken="RGB"/><InnerTokenMapping Literal="true" InnerProfileToken="doc_token_colorProfile" LocalProfileToken="_use_default"/></InnerProfile> 

  • Checkin the attached profile as new version
  • Restart CTS services to apply changes
  • Perform validation test by importing a new document

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